How to track my order?

Once you place an order, customers will receive an email within 24-48h about shipping information from Ecomlad, which including tracking number, shipping method, shipping date and estimated delivery time.

You can check the status of your order anytime using the provided tracking ID below.



Orders are usually packed and ready to ship 1-2 business days after the order is placed.

International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates.

All prices are quoted in the US Dollar currency for all applicable costs, including shipping, taxes, and duties

There may be a delay between scanning events and the website’s updates. Once the package was shipped out, the tracking status will take a few days to be updated online by the shipper. Therefore, we can hold on for a few more days and try again later.